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Managed Services

DSM helps protect your IT infrastructure through managed services.

With Managed Solutions, DSM operates your infrastructure, applications, and workloads for you. We protect your data and systems from loss or failure. And we help your systems recover quickly from disasters.

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Managed IT Services

DSM runs your systems on your premises or through one of our cloud services. For a fixed monthly fee, you get direct access to DSM’s expert staff to run your operations and to provide support and consulting services.

With every engagement of DSM’s Managed IT Services, you get the equivalent of a part-time CIO (or vCIO).

Your vCIO, assigned by DSM, helps you with strategy and IT roadmapping. He or she becomes part of your team.

vCIOs help drive your infrastructure to meet critical business objectives. They also recommend proactive measures for maximum uptime.

Once a quarter, they meet with you to provide thorough updates:

  • Strategic planning
  • Progress against goals and roadmap
  • System performance reporting.

Read more about Managed IT services >

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Data Protection as a Service (DPaaS)

In the event of data loss, DSM restores it from backups we create and maintain in our data centers. We also offer offsite data replication services to copy data from your premises to ours.

You specify how fast you need to recover your data and how far back you need to save it. We’ll help determine the best ways to achieve your goals.

DSM uses best-in-class technologies from Commvault and other providers.

Read more about Data Protection as a Service>

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Disaster Recovery as a Service (DRaaS)

If your systems go down, DSM restores your full operation on equipment that runs in our data centers. You specify how fast you need your systems back online. The interruption could be as short as a few seconds.

DSM uses top-rated disaster recovery technologies from Zerto and other providers, depending on your environment.

Read more about Disaster Recovery as a Service >

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Security as a Service (SECaaS)

Ensure the continuity of your operations by restricting and monitoring access to your infrastructure and data. DSM is one of the few Florida service providers with facilities secure enough for the most secure state agencies.

DSM Cloud offers 7 layers of physical security, including biometrics, HID, lock, and manned sign in.

The technologies we use for data protection and disaster recovery can fully encrypt your data to protect it from being seen by the wrong people.

Read more about Security as a Service >

DSM is certified compliant with:



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What To Expect

With DSM, you can expect consistent steps to help you achieve the results you want:

You participate in discussions to identify your challenges and needs.

We engage in a joint discovery process so DSM can scope and architect your custom solution.

DSM creates an execution plan that fits your resources and schedules.

You engage with DSM’s project management team.

Easily meet compliance requirements

With DSM’s Virtual Private Cloud service, the virtualization layer provides the assurance you need to meet most compliance requirements.

The service meets CJIS, HIPAA, PCI, SOC, and SSAE16 standards.

Ensure up-time with SLAs

You get guaranteed of 99.999% uptime.

Get round-the-clock support

You get technical support 24x7x365.
When you need help, you talk directly to DSM staff. Communication is easy.

What to do now?

To explore the details of DSM’s Managed Solutions, take one of these actions now:

Schedule a free consultation with a DSM expert:

Schedule Now

Next: Managed IT Services