With Managed Solutions, DSM operates your infrastructure, applications, and workloads for you. We protect your data and systems from loss or failure. And we help your systems recover quickly from disasters.
DSM runs your systems on your premises or through one of our cloud services. For a fixed monthly fee, you get direct access to DSM’s expert staff to run your operations and to provide support and consulting services.
With every engagement of DSM’s Managed IT Services, you get the equivalent of a part-time CIO (or
Once a quarter, they meet with you to provide thorough updates:
In the event of data loss, DSM restores it from backups we create and maintain in our data centers. We also offer offsite data replication services to copy data from your premises to ours.
You specify how fast you need to recover your data and how far back you need to save it. We’ll help determine the best ways to achieve your goals.
DSM uses best-in-class technologies from Commvault and other providers.
If your systems go down, DSM restores your full operation on equipment that runs in our data centers. You specify how fast you need your systems back online. The interruption could be as short as a few seconds.
DSM uses top-rated disaster recovery technologies from Zerto and other providers, depending on your environment.
Ensure the continuity of your operations by restricting and monitoring access to your infrastructure and data. DSM is one of the few Florida service providers with facilities
DSM Cloud offers 7 layers of physical security, including biometrics, HID, lock, and manned sign in.
The technologies we use for data protection and disaster recovery can fully encrypt your data to protect it from being seen by the wrong people.
You participate in discussions to identify your challenges and needs.
We engage in a joint discovery process so DSM can scope and architect your custom solution.
DSM creates an execution plan that fits your resources and schedules.
You engage with DSM’s project management team.
With DSM’s Virtual Private Cloud service, the virtualization layer provides the assurance you need to meet most compliance requirements.
The service meets CJIS, HIPAA, PCI, SOC, and SSAE16 standards.
You get guaranteed of 99.999% uptime.
You get technical support 24x7x365.
When you need help, you talk directly to DSM staff. Communication is easy.