Why Some IT People Hate the Cloud

And Why They Shouldn't Hate the Cloud

If Jan Brady were in IT, can’t you just hear her saying, “cloud, cloud, cloud!” and then storming off to her cubicle?

These days, talk of “the cloud” is inescapable and it is often touted as the perfect solution to all IT woes. But the fact is, some people don’t see it that way. Over the years, we’ve met with prospects that had a complete disdain for the cloud. Some were already working with a provider and were unhappy; others had not yet migrated to the cloud and were adamant that they were not interested in doing so. However, it was often clear that a bad experience, a misunderstanding of the cloud, or fear of the unknown were the root cause of their contempt. Here are 5 things we have heard most frequently:

1. Loss of Control

Some IT teams fear losing control over updates, reboots, and patching, among other items that a cloud provider handles. According to CIO Online, this perceived loss of control and visibility has IT staff thinking that the cloud will turn them into “service brokers rather than operators of their own IT assets” leading to pushback on cloud adoption. However, through cloud monitoring, a CIO may have more control than ever (in a multi-cloud strategy, these waters can become muddied, but with one provider CIOs can gain a holistic view of all activity). Plus, having a provider handle some of these tasks frees up time for the IT department. They are then available to sell their services and solutions through a capital and revenue model or become an internal service provider developing innovations that grow the overall business.

2. The Learning Curve

A resistance to change is to be expected. Most people are creatures of habit, and routine activity offers comfort; anything that pushes them out of their comfort zone can be met with skepticism and fear. However, a reputable cloud partner will offer support and guidance to its clients every step of the way, with 24/7 assistance to offer further peace of mind.

3. Fear of Job Loss

We’re not going to lie, a move to the cloud has cost some people their jobs; however, the cloud often creates at least as many jobs as it endangers. NetworkWorld agrees, stating that “cloud-centric jobs are often quite different than the on-premise and data center jobs they essentially replace, and not everyone is able to make the transition.” In addition, those making cuts are typically large enterprise companies that employ hundreds, if not thousands, of IT staff across the globe. Small and medium-sized organizations are often thankful for the cloud as they already have a limited staff and need of help that a provider can offer.

4. Lack of Security

While people are slowly becoming more confident in cloud security, it still comes up frequently, namely because public cloud giants like AWS and Azure only provide Infrastructure as a Service. Other companies run into security trouble when investing in a product like Office 365. Because O365 operates within the cloud, it’s easy to assume it’s already backed up; isn’t that what the cloud is all about? That’s a common misconception. The cloud does not free organizations from all data maintenance, and that includes backups. Microsoft itself even acknowledges this on their site: “With Office 365, it’s your data. You own it. You control it.” However, it’s important for organizations to know that higher levels of security can be reached with a private, virtual private, or hybrid cloud.

5. Pricing Issues

Trying to figure out cloud costs through popular providers such as AWS and Azure can be complicated, despite the pricing calculators they offer. Between the confusing terminology and the variety of variables, even IT experts can be left scratching their heads. In addition, constantly changing pricing structures (AWS has made 62 changes to their pricing structure in the 12 years they’ve been around) can make cost control and planning a full-time job—both a budgeting nightmare for IT staff and a billing nightmare for accounting. However, with the right cloud partner IT becomes an operating expense (OPEX) following a pay-as-you-go structure, much like a utility; this simplifies things greatly. Some providers also offer bundling programs, where you get all the services you need at one lower monthly cost. 

A move to the cloud can be a bit daunting. If you’re considering making the jump and have any of these same concerns, hopefully we’ve helped to curb them a bit. If you’d like to speak with an expert about these topics or any other concern, our professionals can help. If a full migration seems daunting, we can help you ease into the cloud through a service like Disaster Recovery as a Service (DRaaS), or by transferring a portion of your data to one of our data centers through a hybrid cloud strategy. If you’re ready to go all-in, we can bundle all of our services into a virtual private cloud offering that provides significant cost savings.

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