Do I Really Need a Managed Cloud Services Provider?

How a Managed Cloud Services Provider Can Help Your BusinessWhen taking calls from prospective clients, the question “Do I really need a managed cloud services provider?” comes up quite often. And while a good portion of our business is managed cloud services, we won’t just say “yes!” to boost our bottom line. We take the time to ensure that we are the right fit for each other, and we pride ourselves not just on our know-how, but also our honesty. And since we’re being honest, not every business needs a managed cloud services provider; there are some companies that may benefit by keeping data on-premise, and others that can flourish just by using a public cloud venue without an on-hand support team.  

So, when do we recommend that an organization considers a managed cloud services provider? Well, every situation is different, but we’ve listed four scenarios below that usually have us saying “yes.”

  • Growing companies. A managed cloud provider can save growing companies time and money, augmenting an existing IT staff with a dedicated firm to take care of network, servers, computers, and other technology needs (in some instances, companies may have no IT staff in place at all, making a managed cloud services provider almost a necessity). In addition, a managed cloud provider offers scalability, so as your company grows, your infrastructure grows with it, without the need to purchase more pricey equipment, software—or the real estate to house it.
  • Heavily-regulated industries. Organizations that are knee-deep in compliance regulations—like government agencies abiding by CJIS law, and healthcare providers tied to HIPAA and HITECH legislation—can benefit from a reputable provider that offers protection, while keeping up with ever-evolving compliance laws so that internal attention can be focused on the bigger picture.
  • Targeted industries lacking protection. What’s a targeted industry? Education, for one. Universities are becoming increasingly vulnerable because a lot of file sharing occurs on campus, and schools’ don’t want to restrict students’ internet access. Not only do data breaches compromise student and faculty security, downtime can also hinder studies and communication.
  • Eco-friendly companies. If you’re running an on-premise infrastructure, you really shouldn’t call yourself green. While you may not produce toxic materials, every time an employee turns on a computer they release greenhouse gases into the atmosphere. Combatting this, data center servers have become more powerful and efficient, offering companies the ability to reduce their energy consumption by up to 95%. Going green is not only good for the environment, it’s also good for your bottom line; it can attract younger generations concerned about the environment.

Considering a Managed Cloud Services Provider?

Not all providers are created equally; make sure you’re partnering with a reputable one by considering the following factors.

1. Availability

Even though it may feel like it, most of us aren’t working 24-hours a day—but our computer networks need to. That’s where a good managed service offering comes into play; you and your IT pros can catch some Z’s, while your data center continues to monitor systems 24/7, quietly containing issues not worth your time, and alerting you to those that are (while they handle them).

2. Quick Response Time

Forget pre-recorded messages telling you how important your call is; a reputable cloud provider is always available to handle any issues you may have. Make sure that your IT provider doesn’t forward calls to a call center, but actually employs U.S-based IT professionals with a guaranteed response time.

3. Disaster Recovery Planning

Data breaches, power outages, even Mother Nature. There are many data destroyers looking to bring down your business. A good managed services provider will help you plan for the worst by protecting your data, and ensuring that you can recover from a disruptive event.

4. Consistent Backups

Using a managed services provider is a great way to ensure your data stays safe and secure. Make sure they offer automatic and consistent backups and updates that are stored on a remote server for safe keeping.

5. Security Monitoring

A reputable managed services firm will help protect your network from cyber criminals, and the threat of ransomware and cryptojacking. Make sure that your plan includes regular security testing and monitoring for potential attacks.  

Learn More About Managed Cloud Services

Whether it is improving efficiency by saving time and money, or catching problems before they occur to avoid costly disasters and repairs, a managed cloud services provider can bring great value to your business. If you’re considering a move to the cloud, and would like to speak to a reputable, honest provider, talk to the experts at DSM, Florida’s preferred cloud provider. If your operations are more suited for on-premise or public clouds, we’ll let you know. And if your business can benefit from a virtual private cloud, we’ll help you get started.

Can the public cloud hold your data hostage? | DSM Webinar

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