Artificial Intelligence (AI) may bring to mind scary visions of the future as seen in movies like The Terminator, or even that creepy Hal computer from 2001 (which came out in 1968, by the way!). But whether you know it or not, you’re already interacting with AI every day. Ask Alexa or Siri how to get from point A to point B, and you’re communicating with AI; let your music player select tunes you may like based on what you regularly play, and you’re using AI; and has your bank or credit card ever contacted you to see if a purchase was valid? That’s AI noting that the $500 you dropped at the casino seemed out of the ordinary based on your normal spending habits.
Not so scary after all, right? Now, technology experts are thinking of ways in which AI could be used to better complement cloud technology. Tech giant IBM recently stated that the fusion of AI and cloud computing “promises to be both a source of innovation and a means to accelerate change.” Their new study, “The Cognitive Advantage,” reveals that 65% of early adopters believe AI is very important to their organizational strategy and success, and that they see it as a “must have” to remain competitive within the next few years.
Look Who’s Talking
One of the greatest advances in AI has been teaching it to learn over time, and become more conversational. Alexa and Siri are “assistants” we probably wouldn't have predicted having just a few decades ago. Now, the next evolution is under development and involves creating AI systems that learn new words and understand how to respond accurately; ultimately, communicating more like a human. You’ve probably interacted with user interface technology like a chatbot before—and while it may be able to provide some simple solutions, most people still prefer to talk to a human. This requires that chatbots understand when to let a person take over (in a recent eMarketer survey, 80% of people still said they prefer to interact with a person in most situations).
But cloud computing can help that chatbot, and all of AI, become smarter. To begin learning and thinking more like a human, AI needs to have data—and there is a wealth of that in the cloud! By accessing this data, AI can begin to learn the ways in which we converse and make decisions to better communicate with us. It can also put this learned data back into the cloud, helping other AIs learn in the process.
With smarter AI, organizations and individuals can gain better insights (and improve decision making) by taking advantage of the data only AI can process quickly enough. AI can become an advisory tool, offering more than just directions to a store, but actually helping people perform their jobs more effectively.
Put Your Fears About AI Aside
AI isn’t something to be feared. At a 2017 conference on Artificial Intelligence, Microsoft tech guru Frederic Wickert pointed out that the fear of artificial intelligence is always related to the fear of people being replaced by robots. He states that AI isn’t coming to replace anybody—but to help everybody. After all, AI needs humans to work. Without humans, AI can’t obtain data. And without the cloud, it can’t access that data easily. The power of this trio—us, the cloud, and AI—can profoundly affect our future and the way business gets done.
If you’re interested in moving to the cloud, and want a provider that stays on the cutting edge of technology, contact the experts at DSM, Florida’s predictable cloud provider, today.