Evaluate Your IT Operations with DSM's IT Health Report

**What You Don't Know Can Hurt You**

Expose hidden risks and discover opportunities for improvement

Who benefits

Owners, shareholders and executives: You get a clear, fact-based, independent summary of potential threats, risks, and opportunities. You also receive a list of recommended action items, ranked by urgency and relative cost.

IT organizations: You have online access to detailed findings. The details help justify recommended expenditures.

What You Get

A detailed assessment of 4 important elements of your IT health.

A custom, executive-level presentation of findings and recommendation including 20 slides as a powerpoint or pdf file.

Access to detailed technical findings on demand. Your IT staff can dig into as much detail as they like.

Start Your Health Assessment Today!

Eliminate IT from Your List of Worries

With DSM's IT Health Assessment you can check your fitness in 4 key areas:

Security

Are your data and systems properly protected against potential loss, tampering, theft, and other such risks?

Operations

Are your IT operations running efficiently and effectively? Is your warranty protection up to date? Are you current in your management of software patches and upgrades?

Availability

Are your systems consistently available to the people who use them? Do you provide the expected level of service?

Recovery

Are you able to recover quickly in the event of a disaster?

How it Works!

By starting the assessment you put in motion a series of activities and next steps as follows:

Initial Discussion

A DSM representative contacts you by phone or email within 2 business days to review processes, fees, and obtain approval to begin.

Kick Off Phone Call

A DSM software or solutions engineer asks high-level IT operations questions and discusses next steps, timing, and fees.

On-site Assessment

A DSM engineer visits your IT operations center and uses diagnostic tools to evaluate infrastructure, network, operating systems, software versions, warranty coverage, and more.

Evaluation of Data

The DSM engineering team reviews the information, validates findings, and prepares a report. Within about 1 week, a DSM project manager contacts you to set up an on-site appointment.

Presentation and Discussion

A DSM engineer returns to your office for a one-hour presentation of findings and recommendations. You receive a copy of the presentation and online access to detailed diagnostics results.