If you abide by the motto “work hard – play hard”, then you’ll fit right in with our amazing group of IT professionals whose expertise exceed the needs of our clients every day. They are our single greatest asset, and as such, DSM strives to attract and retain the best talent in the industry. If you want to know why DSM is consistently selected as one of Tampa Bay’s Best Places to Work, then check out our opportunities, and tell us why you want to be a part of a great culture, professional atmosphere, and experienced team.
About Us
DSM redefines for our clients the business outcomes they consider possible from their IT infrastructure. Our clients are confident and inspired because of the Cloud journey that we take together. Their business growth is enabled by DSM’s amazingly flexible, secure, and reliable cloud solutions. We're a small, agile team which nicely differentiates us from larger cloud providers. DSM is constantly searching for team members that are interested in enabling clients to be as passionate about their core business as we are about ours.
The Centralized Services Technician is principally responsible for proactively maintaining and managing DSM’s centralized services, which include N-Able, LogicMonitor and others. These services must deliver consistent value to DSM’s clients by ensuring the following results:
Daily duties include:
The Centralized Services Technician may function as part of an implementation team onboarding new Managed Services clients as well as provide technical support and guidance to DSM staff who use these tools or the data from them.
To be successful at this job, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Educational and experience requirements are included.
About Us
DSM redefines for our clients the business outcomes they consider possible from their IT infrastructure. Our clients are confident and inspired because of the Cloud journey that we take together. Their business growth is enabled by DSM’s amazingly flexible, secure, and reliable cloud solutions. We're a small, agile team which nicely differentiates us from larger cloud providers. DSM is constantly searching for team members that are interested in enabling clients to be as passionate about their core business as we are about ours.
DSM is a Florida-based IT firm that has all the right ingredients for explosive growth. What we need now is the right sales & marketing leader that can leverage our strengths (like our world class NPS, attractive profitability, remarkable technical teams, high operational maturity, strong finance disciplines, and more) to get the results.
Not a bad gig – helping scale a great company! If you are someone who has a history of scaling IT firms, and ready to be a key part of explosive growth, then send a 3-minute video explaining why you think you are the one to hr@dsm.net and click the link below to fill out an application! We can’t wait to get to know you.
While the Chief Revenue Officer (CRO) will have all of the responsibilities of a Vice President of Sales and Marketing, the more complex responsibilities of this position are operating at the strategic level of figuring out how to achieve results not just on the tactical execution of the strategy. The CRO is responsible for the entire revenue lifecycle including sales, marketing, and customer success.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Educational and experience requirements are included.
Don't forget to send a 3-minute video explaining why you think you are the one to hr@dsm.net
About Us
DSM redefines for our clients the business outcomes they consider possible from their IT infrastructure. Our clients are confident and inspired because of the Cloud journey that we take together. Their business growth is enabled by DSM’s amazingly flexible, secure, and reliable cloud solutions. We're a small, agile team which nicely differentiates us from larger cloud providers. DSM is constantly searching for team members that are interested in enabling clients to be as passionate about their core business as we are about ours.
This position will function as the resource owning the design, execution, and monitoring of the overall environment and server and hypervisor ensuring >99.9% uptime and uncompromised security. The Cloud Platform Engineer will serve as a mentor and escalation point to all technical staff on the overall cloud environment.
To be successful at this job, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Educational and experience requirements are included.
About Us
DSM redefines for our clients the business outcomes they consider possible from their IT infrastructure. Our clients are confident and inspired because of the Cloud journey that we take together. Their business growth is enabled by DSM’s amazingly flexible, secure, and reliable cloud solutions. We're a small, agile team which nicely differentiates us from larger cloud providers. DSM is constantly searching for team members that are interested in enabling clients to be as passionate about their core business as we are about ours.
The DRaaS/DPaaS Engineer ensures that DSM’s clients are being backed-up according to their contracts as well as maintain the best possible RPOs and RTOs for our customers’ critical systems.
To be successful at this job, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Educational and experience requirements are included.
About Us
DSM redefines for our clients the business outcomes they consider possible from their IT infrastructure. Our clients are confident and inspired because of the Cloud journey that we take together. Their business growth is enabled by DSM’s amazingly flexible, secure, and reliable cloud solutions. We're a small, agile team that nicely differentiates us from larger cloud providers. DSM is constantly searching for team members that are interested in enabling clients to be as passionate about their core business as we are about ours.
DSM is seeking a self-directed IT intern with a passion for technology. collaboration and creative problem-solving skills. The IT Intern will actively collaborate/contribute to meaningful cybersecurity and automation projects, requiring creative problem-solving skills. Additionally, he/she will work closely with an assigned mentor and senior leadership.
To be successful at this job, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Educational and experience requirements are included.
About Us
DSM redefines for our clients the business outcomes they consider possible from their IT infrastructure. Our clients are confident and inspired because of the Cloud journey that we take together. Their business growth is enabled by DSM’s amazingly flexible, secure, and reliable cloud solutions. We're a small, agile team which nicely differentiates us from larger cloud providers. DSM is constantly searching for team members that are interested in enabling clients to be as passionate about their core business as we are about ours.
The Managed Services Engineer is principally responsible for proactively maintaining and managing the IT infrastructure of DSM’s Managed IT Services clients. This includes physical and virtualized Windows servers, Microsoft core applications (like SQL), VMWare and the client’s network. Duties include: performing regular technical analysis of client’s infrastructure against standards, defining those standards (best practices) and identifying technical risks; ensuring the client’s documentation is up to date; capacity planning; and acting as an escalation point for the service desk incidents and requests.
The Managed Services Engineer maintains a strong technical relationship with clients, including working directly with them to align standards with business needs.
The Managed Services Engineer can function as part of an implementation team on larger projects, or individually provides the services on support visits or smaller projects, including onboarding new Managed IT Services clients.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Educational and experience requirements are included.
About Us
DSM redefines for our clients the business outcomes they consider possible from their IT infrastructure. Our clients are confident and inspired because of the Cloud journey that we take together. Their business growth is enabled by DSM’s amazingly flexible, secure, and reliable cloud solutions. We're a small, agile team which nicely differentiates us from larger cloud providers. DSM is constantly searching for team members that are interested in enabling clients to be as passionate about their core business as we are about ours.
The Solutions Architect will serve as the technical subject matter expert (SME) and the design authority, driving solution development for potential cloud enablement and infrastructure (e.g., compute, storage and network) clients. Working closely with the business development team and clients, the Solutions Architect will stay abreast of emerging and evolving cloud capabilities and client needs to tailor solutions aligned to price and client business requirements. The Solutions Architect is an integral part of the sales team. Additionally, the Solutions Architect is responsible for ensuring the quality of solutions proposed meets all internal and external client expectations.
To be successful at this job, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Educational and experience requirements are included.
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