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- Service Continuity Management
- IT Governance and Compliance
- IT Process Maturity Management
- IT Policies and Procedures
"DSM provides quality service and most important, quality PEOPLE. I’m glad to be associated this company. Knowing what they have done for me and for DCP, it’s easy to see what make DSM successful."
Fred Wilson,
Business Development Manager, Dura-Cast Products, Inc.
Data Center
Our world-class data centers, offer secure and reliable environments for housing your business critical applications.
Systems Integration
Our experts can connect your intricate IT systems, platforms and applications as well as automate business processes.
IT Governance and Compliance
DSM's IT governance and compliance evaluation and toolkit helps our clients understand vulnerabilities, prioritize information protection projects and make informed decisions on the allocation of IT governance and compliance funds.
We define the policies, controls, processes, roles and responsibilities, and metrics at a high-level based on industry-standard models. It's essential that your company's culture, operating environment and business model shape the IT governance framework. That’s why DSM starts with the DSM.itil framework and customizes the components to fit your business. The framework includes IT Strategy Management, IT Risk Management, IT Value Management and IT Operational Management.
IT Governance comprises formal and informal rules and practices, focusing on:
- Effective IT governance addresses
- Information services
- Risk Management
- Organizational decision rights
- Information security policy, processes and procedures
- What services are offered and the value IT provides the business
- How decision rights are aligned with controls to mitigate risks
- Who is accountable for delivering IT value
- How IT resources are allocated
Information Risk Assessment and Risk
Management
Establishing the baseline to protecting assets and customers is critical to an IT governance approach. DSM follows the Control Objectives for Information Technology (COBIT) approach. Our IT governance risk assessments evaluate the risks associated with business information and the supporting processes and technologies.
Control Environment and Framework
DSM helps our client to implement controls that protect their business assets, meet stakeholder requirements, maintain management assurance processes that are functioning as intended, and ensure processes maintain proper documentation, management review and process improvement.
We employ the five steps outlined by the Committee of Sponsoring Organizations (COSO): control environment, risk assessment, control activities, pertinent information collection and communication, and management's monitoring of the control system.
DSM provides customized business-aligned control frameworks with information controls based on ISO 27001/ISO 17799, COBIT and NIST; a gap analysis comparing the current controls to best practices and compliance requirements.
IT Audit Preparation and Regulatory
Compliance
DSM can assist your organizations with internal and external audit preparation
Today, increased legislative, regulatory and industry requirements have organizations bombarded with auditors and standards – and it gets costly. DSM has helped several businesses simplify IT audits and reduce the amount of time involved. Our IT audit process considers business risks, evaluates management-defined controls, and validates that the controls are followed and monitored.
DSM simplifies these IT audits and more:
- Financial Audits - SOX
- Healthcare - HIPAA
- Information Protection – HIPAA, GLBA, PCI and state laws
- Supply Chain - SAS 70
- Security - ISO 27001 / ISO 17799
- Client Notification - CA SB1386
