When it comes to managed services, DSM's approach is where the rubber meets the road. DSM has developed an easy to understand set of managed service levels that make it fast and simple for you to find a fit for your organization’s specific IT challenges.
Whether you are a small business with limited IT resources or a larger organization with a full IT staff, DSM has a solution perfect for you. DSM can either act as your IT department or supplement your existing personnel, allowing them to focus on our critical application layer. DSM’s responsibility is to take the headaches while simultaneously ensuring that your systems are secure, stable, and highly reliable.
As a technology leader in the State of Florida, DSM has developed extensive experience and technical skills coupled with investments in powerful technology that allow us to be a virtual IT department for your business. With constant monitoring, alerting and management, necessary repairs can be handled automatically or remotely. Tasks that would normally take hours and disrupt the user can be handled immediately without any user disruption.
DSM’s Managed Services can be broken down into 3 categories: Managed Network, Managed Server & Managed Desktop. Scalable solutions through virtual services can help your business control costs while still enjoying the benefit of full IT department services. DSM provides everything from a fully manned helpdesk to automated self-healing scripts. DSM is uniquely capable of supporting all of your technology needs, including:
- Managed Patch Management
- Network Security & Vulnerability Assessments
- Software Auditing & License Management
- Anti-Virus Management
- Network Performance & Tuning
- Inventory & Reporting
- Advanced Scripting
DSM’s proactive approach to managing your network reduces risk and downtime while improving user productivity and system reliability. Virtual services help you do more with less, no longer being reactive to system failures, but by constantly monitoring and taking steps to prevent the failure. Let’s discuss how DSM can help. Learn More.