Today’s business market is a fast-paced, highly competitive environment where distractions and operational downtime are unacceptable. Downtime is just too costly, affecting productivity, profitability and most times customer relations. We all have been assigned responsibility for business objectives at some level and your IT infrastructure is there to support your efforts, not the contrary, you to support IT. When partnering with DSM, you are partnering with a technology team that has the knowledge and professional experience to understand your business needs. Whether you are a small business with limited IT staff or a large entity with an IT department that needs that extra IT weight handled to help focus your team, DSM has extensive experience in all flavors of managed services that allows us to deliver just the right solution for you.
Small Business –
Does this sound familiar? It’s Monday morning, 7am, you go to open Outlook to find it won’t connect. Your office manager, who doubles as your internal computer expert isn’t in yet. You call your IT support company to realize they don’t open until 8:30am, so you call their emergency number. They dispatch a technician, who arrives in about an hour, and a couple hours later finds out what the problem is and you’re back up and running, but informs you that you might not get the email that was sent during the time the server was down. Finally, around lunch time, your business is back in full swing.
Minutes, much less hours of system failure are near unacceptable in today’s IT environment, costing your business valuable time and revenue. DSM’s comprehensive suite of managed services enables your network infrastructure and systems to be monitored 24 hours a day, 7 days a week. DSM’s unique approach to managed services generally allows your issues to be resolved prior to you knowing there was one.
Medium Business –
A growing business of your size probably has a dedicated IT staff , but still find it hard to justify the additional costs of supporting more non-revenue-generating employees. At DSM, we have found that medium size businesses with modest IT staff can become bogged down in the day-to-day activities, and the larger, business-advancing projects get pushed farther behind schedule. Often times they lose that edge they have by not staying up-to-date with the latest technology and solutions.
DSM helps you take advantage of a broad range of services and experienced engineers that will help you fill the gaps in the support of your technology infrastructure. From implementing large projects to filling key resourcing gaps on your support team , you can realize significant cost savings and productivity with DSM’s managed services.
Large Business & Government –
Security and reliability of your network is a must, followed closely by projects being completed on time and under budget. In today’s economy, being cost conscious and looking at return on investment is more important than ever. There is no better time than now to evaluate present and future technology needs and implement services and solutions that will strengthen your infrastructure without adding additional costs. Whether it is supporting your IT staff on a large virtualization project or taking the load of administrating the servers off their shoulders, DSM’s wide range of expertise and solutions is available to help you…
If you understand the value of:
- Controlling costs & Eliminating Expenses
- Improved Productivity
- Reducing Risk
- And Focusing on your Core Business...
… then you need Managed IT Services from DSM.
The DSM Difference
Becoming a technology partner that consistently removes pain and delivers peace of mind is our objective every day.. Finding technology companies that can fix your problem is simple. There are many competent individuals and businesses with the skills to repair or even help you recover from a disaster. But, how about a technology leader that you can partner with that can PREVENT the disaster, one that is able to proactively resolve issues that would lead to loss of productivity? DSM’s approach to managed services is to not only know your technology, but to know your business.
At DSM, proactive monitoring and management of a network is only the beginning. Our proactive approach is to move beyond monitoring, by interpreting the data and anticipating issues. DSM’s investment in an intelligent system results in a more secure, reliable and stable environment.
When utilizing managed services from DSM, you will realize peace of mind knowing that your IT infrastructure is safely in the hands DSM, enabling you to focus on your core business demands.